RELEVANTDominion Virginia
Power, Herndon,
Virginia
2014 – Present
EXPERIENCEOperations
Analyst I
· Analyze various computer data to determine location and
cause of power outage.
· Dispatch first response personnel and repair crews for
quick and logical response to outages and other emergency situations.
· Schedule and manage timely and cost effective “other”
non-emergency customer requests to provide superior customer service.
· Provide accurate and timely outage cause and estimated
time information to customers.
· Resolve customer complaints and prepare correspondence to
process customer request.
· Perform overtime callouts to assemble emergency repair
teams and report outages to customer’s account.
Dominion Virginia
Power, Herndon,
Virginia
2012 – 2014
Groundman
· Provide tools, materials and supplies to journeyman
linemen.
· Ensure safety rules and regulations are observed on the
worksite.
· Drive trucks and ensure they are properly stocked and
maintained.
· Prepare equipment and worksite for effective completion of
assignments.
· Operating various types of equipment used in the
construction process (diggers, aerial devices, etc.).
RJE Telecom, LLC, Sterling,
Virginia
2011 – 2012
Design/Project Engineer (Contractor for Verizon)
Design outside plant work orders. Provide
administrative and field support to the outside plant provisioning
process. Experienced in various communications outside plant engineering
concepts (copper, fiber and coax cable). Utilize facility analysis
process to select areas for rehabilitation. Responsible for
coordinating field work. Prepare work order drawings and documentation,
updating work order records in an accurate and timely manner. Provide
work order estimated expenditures and/or placement and joint use memos.
Ajilon Communications / Byers Engineering,
Wantagh, New York
2008 - 2009
Outside Plant
Engineer
(Contractor for Verizon)
Design Engineer for Fiber to the Premise
Program (FTTP). Identify new cost effective MTU / MDU
opportunities. Package all necessary information for detailed design
and issuance to Construction.
Project Manager for Long Island Cable
Mining Initiative. Review Vendor conformance with contracted services
including engineering quality, timeliness, billing accuracy. Issued
work orders to verify, tag, and remove copper cable. Project Manager
for Nassau FTTP Buried Program. Identify, engineer, and build conduit
and fiber for 2,000 single family homes.
ServiceMaster Professional Building
Maintenance Corp. Port Jefferson Station,
NY
2004 – 2008
Owner / President
Owned and operated local franchise with
national footprint, providing janitorial and commercial cleaning services.
Managed all aspects of the business, including marketing & sales,
operations and administration.
Verizon, Patchogue, New York
2000 – 2006
Outside Plant Planner
Designed Feeder Networks for the Fiber to
the Premise Program. Developed and designed projects for the growth and
modernization of the Outside Plant Feeder Network. Developed strategic
plans utilizing fiber and electronics to satisfy network demands, municipal
requirements, and service improvement. Implemented advanced network
architecture utilizing multiple vendor products. Experience designing
DS1’s, DS3’s, OC-3 to OC-192. Assisted Customer Network Engineering
designing and pricing SONET rings to meet business and municipal
requirements. Ordered necessary equipment to construct designs.
Worked with Vendors to custom design equipment for various
applications. Established technical requirements for new construction.
Identified facility asset retirements to meet Company capital recovery
objectives. Conducted engineering studies to deploy large capital sums
in feeder infrastructure to increase revenue and decrease expenses.
Bell Atlantic,
Manhattan, New York
1998 - 2000
Outside Plant
Engineer
District Engineer in the East 56th Street Central
Office District, the largest Office by total access lines in the Bell
Atlantic footprint. Designed and prepared complete fiber and copper
outside plant detailed work plans from central office to customer.
These new networks were consistently built on time and satisfied the customer’s
stringent telecommunication demands. Authored numerous business
cases for the allotment of funds for new fiber and copper networks.
Provisioned electronics for Hi-Cap and SONET networks.
New York Telephone
/ NYNEX / Bell Atlantic, Manhattan, New York
1991 - 1998
Cable Splicer /
Outside Plant Technician
Investigated and repaired copper cable and
pressure related problems.
Member of the team that won 1995 National
Golden Loop Award.
EDUCATIONState University of
New York at Albany, Albany, New York
Bachelor of Arts
December 1983
Psychology Major
CLEARANCEHeld Secret
Clearance from 1989 to 1991 while working as a Security Officer for Grumman
Corporation in Calverton, New York